BMC Software welcomes you to join our IT Service Management seminar.
Date: Tuesday, 1 December, 2009
Time: 13:45 - 17:30
Location:
BMC Software EMEA Headquarters
Boeing Avenue 245
119 PD Schiphol-Rijk
Agenda:
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13:45 - 14:00
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Welcome
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14:00 - 14:15
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Opening
BMC Software
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14:15 - 15:00
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ITSM Technical Presentation
Jan Bassa, Software Consultant, BMC Software
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15:00 - 15:15
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Break
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15:15 - 16:15
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DSM Integrated Service Management Programme
Cornel Daamen, DSM
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16:15 - 17:00
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ITSM Implementation at DSM
Jan Groot, Programme Manager, CSC
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17:00 - 17:30
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Q&A
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17:30 -
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Refreshements
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